Find Out How One of the Largest Cardiology Department in Canada Faced its Scheduling Challenges.

Scheduling for the pool of cardiologists who work at the Vancouver General Hospital and the St. Paul’s Hospital has been a highly complex challenge. Since the department is composed of 66 cardiologists deployed around the city in four different hospital sites, with almost 50 different types of shifts, finding a pragmatic solution was a priority.

This case study explains how the whole cardiology department of the Vancouver Coastal Health & Providence Health Care benefited from the automated scheduling solution: Petal Scheduling.


The document shows how digitizing physicians’ schedules helped an entire medical service to face its complex challenges. It discusses:

  • The complexity of the schedule planning process
  • The high number of stakeholders involved in the absence request process
  • The difficulty of ensuring complete coverage
  • The lack of data previously used to distribute shifts fairly among cardiologists
  • The risk of communication errors after shift swaps
  • The imminent departure of schedulers

Automated scheduling tools saves us a lot of time and shift trades between cardiologists are now much easier. Now that we know the benefits of Petal Scheduling’s automated schedules, it is hard to imagine how we previously managed scheduling without an electronic tool like PetalMD.

Faisal Aziz

Regional Cardiac Program Leader, Vancouver General Hospital

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