An automated solution to the challenges facing walk-in clinics

This study is about the Centre Médical Laval, a medical clinic with 19 physicians giving 750 walk-in patient consultations per week.

• An overlook of online booking in Canada.
• Data regarding the reduction of no-shows and time-saving advantages that comes with an automated solution.
• Authentic testimonials from the Director and the Assistant Director of the Centre Médical Laval.
• Information about the staff’s and the patient’s satisfaction.