An automated solution to the challenges facing walk-in clinics

How can medical clinics with walk-in patient consultations take advantage of an online booking solution?

This case study is about the Centre Médical Laval, a medical clinic with 19 physicians giving 750 walk-in patient consultations per week. This document is for clinics with walk-in patient consultations searching for a way to streamline their management with a new tool, just as the Centre Médical Laval did.

This case study contains:

• An overlook of online booking in Canada.
• Data regarding the reduction of no-shows and time-saving advantages that comes with an automated solution.
• Authentic testimonials from the Director and the Assistant Director of the Centre Médical Laval.
• Information about the staff’s and the patient’s satisfaction.