See how the 6 hospitals of the CHC care network digitized the management of their physician on-call services to improve the quality of care.

The Petal On-Call solution was identified as the ideal tool on the market to meet the CHC Care Network's criteria and ambitions to help hospitals effectively address the management and communication challenges of medical guards they face.

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This case study shows how digitizing on-call lists helped an entire care network to:

  • Obtain a better overview of on-call coverage
  • Centralize directory of hospital staff contacts
  • Reduce the risks of communication errors that could impact patients
  • Save time for both administrative and medical staff
  • Optimize the process for reaching on-call physicians

To improve the quality of care offered by our network, we wanted to modernize the management of our medical on-calls, as it was not optimal. What we wanted was a centralized on-call list, always up to date and accessible at all times by all physicians and employees in the network. These objectives were achieved by acquiring the solution developed by PetalMD. 

Dr Quentin Dulière

Assistant Medical Director of the CHC Care Network

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